Privacy policy

Last Updated: September 27, 2026

PURASENSE we operates this store and website, including all related content, features, tools, products, and services (collectively, the “Services”), to provide our customers with a convenient and personalized shopping experience.

Our Services are powered by Shopify, which enables us to operate and provide these Services to you. This Privacy Policy explains how we collect, use, process, store, and disclose your personal information when you visit or use our Services, make a purchase or other transaction, or communicate with us.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern matters relating to the collection, processing, and disclosure of your personal information.

Please Read This Privacy Policy Carefully

By accessing or using any of our Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Personal Information We Collect or Process

For purposes of this Privacy Policy, “personal information” means information that identifies you or can reasonably be associated with or linked to you or another individual.

Personal information does not include information that has been collected anonymously or has been de-identified so that it can no longer reasonably identify an individual.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Information: Your name, residential or business address, billing address, shipping address, phone number, and email address.

  • Payment and Financial Information: Credit or debit card information, financial account details, transaction information, payment method, payment confirmations, and other information necessary to process payments.

  • Account Information: Your username, password, security information, preferences, and account settings.

  • Transaction Information: Information about products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications: Information you provide when communicating with us, including customer service inquiries, feedback, and other correspondence.

  • Device Information: Information about your device, browser, network connection, IP address, and other device identifiers.

  • Usage Information: Information about how and when you interact with or navigate through our Services.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: When you create an account, place an order, use our Services, communicate with us, or otherwise provide information to us.

  • Automatically Through Our Services: Information collected from your device when you browse or use our website, including through cookies and similar technologies.

  • From Service Providers: Information collected or processed by service providers who perform services on our behalf.

  • From Partners and Third Parties: Information that may be provided to us by business partners, technology providers, marketing partners, or other third parties.

3. How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving Our Services

We may use your information to provide, operate, maintain, personalize, and improve our Services. This may include processing payments, fulfilling orders, arranging shipping, managing returns and exchanges, maintaining your account, remembering your preferences, enabling product reviews, and providing recommendations based on your interests or previous purchases.

Marketing and Advertising

Where permitted by applicable law, we may use your information to send marketing, promotional, or advertising communications by email, text message, postal mail, or other channels. We may also use information about your activity on our Services to provide advertisements for our products or services on our website or other websites.

Security and Fraud Prevention

We may use your personal information to authenticate accounts, protect the security of our Services, process secure payments, detect and investigate suspected fraud or other unlawful activity, and protect our customers, business, and Services.

If you create an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other account information with anyone else.

Customer Support and Communication

We may use your personal information to respond to your questions, provide customer support, communicate with you regarding your orders, and maintain our relationship with you.

Legal and Regulatory Purposes

We may use your personal information when necessary to comply with applicable laws and regulations, respond to lawful requests from government authorities or law enforcement agencies, resolve disputes, participate in legal proceedings, or enforce our Terms of Service and other policies.

4. How We Share Personal Information

We may disclose your personal information to third parties when necessary for legitimate business purposes and in accordance with this Privacy Policy.

This may include sharing information:

  • With Shopify and Service Providers: With Shopify, vendors, contractors, and other service providers that assist us with payment processing, information technology, analytics, customer support, cloud storage, order fulfillment, shipping, and other business operations.

  • With Marketing and Business Partners: With selected business and marketing partners who help us provide advertising, promotional, or other business services. These partners may process your information according to their own privacy policies.

  • With Your Consent or at Your Direction: When you request or authorize us to share your information, such as when using social media features, integrations, or third-party services.

  • Within Our Corporate Group: With our affiliates or other companies within our corporate group where appropriate.

  • For Legal or Business Transactions: In connection with a merger, acquisition, sale of assets, bankruptcy, legal proceedings, government requests, or other circumstances where disclosure is necessary to comply with legal obligations or protect our rights, customers, Services, or others.

5. Our Relationship with Shopify

Our Services are hosted and supported by Shopify. Shopify may collect and process personal information relating to your access to and use of our Services in order to provide and improve its services.

Information you submit through our Services may be transmitted to and processed by Shopify and other service providers, including providers that may be located outside your country of residence.

Shopify may also use information obtained from your interactions with our store, other merchants, and Shopify to provide certain enhanced features and services.

For more information about how Shopify handles personal information and the rights available to you, please review the Shopify Privacy Policy and Shopify Privacy Portal.

6. Third-Party Websites and Links

Our Services may contain links to websites, applications, or online platforms operated by third parties.

If you access a third-party website or service through a link on our website, we encourage you to review that third party’s privacy policy, security practices, and terms of service.

We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or platforms that we do not own or control.

Information you share on public or semi-public platforms, including social media platforms, may be visible to other users and may be used by those platforms in accordance with their own policies.

7. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the information provided below so that we can review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age, as those terms may be defined under applicable law.

8. Security and Retention of Personal Information

We take reasonable measures to help protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute or perfect security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain accounts, provide our Services, fulfill legal and regulatory obligations, resolve disputes, and enforce our agreements and policies.

9. Your Privacy Rights and Choices

Depending on where you live and subject to applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • Right to Access: You may have the right to request access to the personal information we hold about you.

  • Right to Delete: You may have the right to request deletion of your personal information, subject to applicable legal exceptions.

  • Right to Correct: You may have the right to request correction of inaccurate or incomplete personal information.

  • Right to Data Portability: In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another service provider.

  • Communication Preferences: You may unsubscribe from promotional emails by using the unsubscribe option included in our marketing communications. Even if you opt out of promotional communications, we may continue to send necessary non-promotional communications, such as order confirmations, account notices, or service-related messages.

These rights may not apply in all circumstances and may be subject to legal limitations.

To exercise any applicable rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

10. Complaints

If you have concerns or complaints regarding how we collect, use, or process your personal information, please contact us using the contact information provided below.

Depending on your location, you may also have the right to submit a complaint to your local data protection or privacy authority.

11. International Transfers

Your personal information may be transferred, stored, or processed in countries outside the country in which you live.

Where required by applicable law, we will use appropriate safeguards and recognized legal mechanisms for international transfers of personal information.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, Services, legal requirements, or other operational reasons.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by applicable law, we may also provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

Phone: +92 300 230897
Email: puradense@gmail.com
Address: Mailsi, Multan 61200, Pakistan

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.